Terms And Conditions

Terms and Conditions

Effective Date: 27 February 2025
Last Updated: 27 February 2025

Welcome to sushishowroom.com (“Website”). These Terms and Conditions (“Terms”) govern your use of the Website operated by Sushi Fusion (“Company,” “we,” “us,” or “our”). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

1. Definitions

  • “Website” refers to sushishowroom.com, including all subdomains and content.
  • “User,” “Customer,” “You” refers to any individual or entity accessing or using our Website.
  • “Services” refers to the sale and delivery of Japanese food offered on our Website.
  • “Order” refers to a request made by a User to purchase food from our Website.

2. Eligibility

By using this Website, you confirm that you:

  • Are at least 18 years old or have parental/guardian consent to use the Website.
  • Have the legal capacity to enter into a binding contract.
  • Agree to comply with these Terms.

3. Ordering and Payment

3.1 Placing an Order

  • Orders can be placed through our Website by selecting items and proceeding to checkout.
  • You must provide accurate and complete information, including delivery details.
  • We reserve the right to refuse or cancel any order at our discretion.

3.2 Payment Methods

  • We accept payments via credit/debit cards, digital wallets, and other secure payment gateways as displayed on our Website.
  • All transactions are processed securely through third-party payment providers.

3.3 Order Confirmation

  • Once an order is placed, you will receive an email confirmation.
  • This confirmation does not constitute acceptance of your order but is a receipt of your request.

3.4 Cancellations and Modifications

  • Orders cannot be canceled once they have been processed for delivery.
  • Modifications are subject to approval and must be requested within 10 minutes of placing the order.

4. Pricing and Availability

  • Prices are displayed in AED (United Arab Emirates Dirham) and may change without prior notice.
  • In case of an incorrect price due to technical errors, we reserve the right to cancel or modify the order.
  • Availability of menu items may change based on stock and supply conditions.

5. Delivery Policy

5.1 Delivery Areas

  • We deliver within Dubai. If your location is outside our delivery zones, we may not be able to fulfill your order.

5.2 Delivery Time

  • Estimated delivery times are provided at checkout but are subject to change due to traffic, weather, and other unforeseen circumstances.

5.3 Delivery Charges

  • Delivery fees may vary depending on location and order amount.

5.4 Failed Delivery Attempts

  • If a delivery attempt fails due to incorrect address details or the customer being unavailable, re-delivery may be subject to additional charges.

6. Refunds and Returns

  • Due to the perishable nature of our products, we do not accept returns.
  • Refunds may be granted only in the following cases:
    • The wrong item was delivered.
    • The order was not delivered due to an issue on our end.
    • The food was damaged upon delivery (must be reported within 30 minutes).
  • All refund requests should be sent to anjanasukupayo07@gmail.com with order details and photographic evidence.

7. Use of the Website

You agree to:

  • Use the Website only for lawful purposes.
  • Not engage in fraudulent or deceptive practices.
  • Not interfere with Website security or attempt to gain unauthorized access.

We reserve the right to suspend or terminate access to the Website if any misuse is detected.

8. Intellectual Property Rights

  • All content, including text, logos, images, and designs, is the exclusive property of Sushi Fusion and is protected by copyright and trademark laws.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. Privacy and Data Protection

  • We collect and process personal data in accordance with our Privacy Policy.
  • By using our Website, you consent to our data collection and usage practices.

10. Limitation of Liability

To the fullest extent permitted by law:

  • Sushi Fusion shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or Services.
  • We make no warranties regarding the availability, accuracy, or uninterrupted operation of the Website.
  • We shall not be responsible for delays or failure in performance due to force majeure events, including natural disasters, government actions, or technical failures.

11. Indemnification

You agree to indemnify and hold harmless Sushi Fusion, its employees, and affiliates from any claims, damages, or losses arising out of:

  • Your use of the Website.
  • Violation of these Terms.
  • Misuse of our services.

12. Governing Law and Jurisdiction

  • These Terms are governed by and interpreted in accordance with the laws of Dubai, United Arab Emirates.
  • Any disputes shall be resolved exclusively in the courts of Dubai.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of the Website constitutes acceptance of the revised Terms.

14. Contact Information

For any questions regarding these Terms, please contact us at:

📧 Email: anjanasukupayo07@gmail.com
📍 Address: Dubai

By using sushishowroom.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. a sample page.